AISupercharge your customer service with Artifical Intelligence
Powerful AI that understands your business and accelerates your customer communications.
How Enchant AI works
Enchant AI builds on foundational LLM technology to provide the optimal solution for customer facing AI. There are 3 major components of Enchant AI:
Neural Core: The brain of the operations. Understands your business and customers. Orchestrates tasks with multiple safeguards to ensure accuracy.
Neural Graph: The provider of memories. Manages a graph of insights and facilitates semantic recall. Ensures the Neural Core knows what happened previously.
Foundational Model: The universal translator. Handles translation of human language to machine language, so the Neural Core can make sense of words.
Make every word count with AI writer
Expand on key thoughts, adjust the tone & wordiness to create personalized responses for every customer.
Fix spelling and grammar mistakes right from the composer to send well-polished messages each time.
Stay sharp with digestable AI summaries
Reduce mental fatigue from scrolling through wordy threads. Transform lengthy conversations into key points to help you focus on what matters.
Enhance team collaboration by using summarized conversations to ensure everyone is up to date and ready to assist.
Keep summaries up-to-date with just one click as the conversation progresses.
AI drafts tailored to your business
Boost productivity with automatically drafted AI responses that are ready to be reviewed and sent.
Use your knowledge base and past conversations to generate context-aware answers to customer questions.
Keep a consistent brand voice with responses that match your tone & writing style.
Scale your business easily with AI that learns and improves over time based on your actions.
Move faster with AI suggestions
Streamline workflows with AI-suggested labels, ensuring every conversation is organized and easy to track.
Improve response times by letting AI recommend the most relevant canned responses for each customer inquiry.
Break language barriers with AI translation
Expand your reach and provide top-notch support to a global audience.
AI-driven translation enables instant, accurate communication in over 20 languages.