Live Chat

Enchant Live Chat Widget For Your Website

Live chat widget allow visitors on your website to ask questions in real time, enabling your staff to provide fast responses and build relationships with potential customers.

Install Live Chat Widget With Embed Code

Fully customizable widget to match your brand colors.

You can also embed a knowledge base within the widget, allowing customers to quickly and easily answer common questions without waiting for an agent.

Communicate in Real-Time or Leave a Message

  • Communicate in real time with your website visitors via Enchant’s platform.
  • Use our Javascript SDK to identify if you’re chatting with an existing or a new customer.
  • Configure to allow customers to send an email message if all agents are offline.
  • Ready-to-go translations available in 20+ languages.

Follow up or Search Chat Transcript History

  • Chat transcripts are saved and searchable.
  • Follow up on live chats even when your customer has left your site.

Common Questions

What does it require on my end to setup Enchant?

For incoming email: We'll provide you with a forwarding address (eg: abc-123@enchant.com) for every team email address that will be managed by Enchant. You would need to setup your email system to automatically forward incoming email to the provided forwarded address.

For outgoing email: We'll provide you DNS entries that need to be put in place to allow us to send email on your domain's behalf. Alternatively, you can provide us SMTP details of your email systems and we can send email through those systems.

For text messaging, phone calls and social channels, please see the integrations page for more details.

For website setup, please see the knowledge base page for more details.

How much does Enchant cost?

Enchant costs $15 USD / user / month. Here, a user is someone on your team that needs to login to Enchant.

Can I try out Enchant and see if it works for my company?

Yes, Enchant has a no-credit-card required 30-day free trial.

Make Instant Connections with Your Customers

Try out Enchant today, free for 30 days!

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